Software Developer/Analyst

The Software Developer will be part of the METAL team which is responsible for delivering products that support the collection, management and visualization of KPIs relevant to higher-level decision-making for CRRD Programs. The Software Developer will build and support data tools that drive decision-making across IRC, working with platforms like PowerApps, Power BI, Databricks, and Azure SQL. They will be a skilled contributor to the CRRD Data & Analytics team with strong experience in Microsoft PowerApps and Power Automate. Specific tasks include data platform development, support, configuration, technical assistance and routing of technical issues, 2nd line help desk support, and participation in setting standards for processes, data quality, data security, and systems configuration. The Software Developer will report to the Technology Development Lead. They will work closely with other developers, QA, Project Manager and the Program Data Systems Product Manager.

Major Responsibilities

Design, develop, and maintain PowerApps and Power Automate solutions

Support development and rollout of organization-wide data products in collaboration with METAL and sector experts

Create technical documentation including system diagrams and implementation manuals

Implement and maintain data quality processes and development standards

Ensure compliance with IRC’s data protection, confidentiality, and security policies

Provide Tier-2 and Tier-3 technical support, including issue routing and resolution

Collaborate with IT and data engineering teams on systems integration

Review software requirements and translate them into development tasks

Contribute to setting and enforcing standards for processes, data quality, and system configurations

Provide hyper-support during pilot phases of technology rollouts

Perform other duties as assigned

Key Working Relationships

Position Reports to: Technology Development Lead

Direct Reports: None

Management in Partnership: None

Key Internal Relationships:

METAL Product Managers

METAL QA Analyst

METAL Project Manager

IT Data Team

Desired Experience and Skills

At least five years of experience working in technology domain to develop and rollout data platforms for programs – out of which, at least three years of experience developing, implementing, and supporting PowerApps applications for large and complex programs.

Experience in source code and version control platforms, for example, GitHub, Azure DevOps, or similar.

Strong in team development processes including pair programming, shadow sessions, code reviews and other strategies to ensure high quality programing.

Strong code quality assurance practices including unit testing, integration testing, as well as regression testing to ensure quality of the code getting shipped into production.

Ability to effectively communicate in English both in verbal (i.e., day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications.

Strong analytic curiosity and innovative problem-solving skills using a system thinking approach.

Demonstrable ability to work both independently and in a dynamic, cross-functional team structure.

Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization.

Education:

Bachelor’s degree in computer science, Information Technology, or related discipline

Experience with Databricks, Dataverse connectors, APIs, and Microsoft Azure

Certifications such Microsoft Power Platform Developer are an added advantage