Quality Assurance Analyst | US Recruitment & RPO Operations

What You’ll Do

Review candidate profiles, screening notes, and submissions before client presentation

Audit recruitment workflows to ensure compliance with processes, quality standards, and SLAs

Monitor ATS accuracy, candidate statuses, and documentation completion

Identify quality gaps, process inconsistencies, and improvement opportunities

Track quality metrics and support quality scorecards and reporting

Provide feedback and recommendations to Recruitment Team Leaders

Support continuous improvement and process standardization initiatives

What We’re Looking For

2+ years of experience in US Recruitment, Staffing, or RPO environments

Strong understanding of candidate screening, qualification, and submission processes

Experience using Applicant Tracking Systems (ATS)

Ability to assess candidate quality against job requirements and hiring manager expectations

Strong analytical skills and exceptional attention to detail

Excellent communication and feedback delivery skills

Nice to Have

Quality Assurance experience within recruitment

Recruitment auditing experience

Knowledge of recruiting KPIs and quality scorecards

Lean, Six Sigma, or continuous improvement methodologies

Why Join Us?

Work with a high-performing recruitment operations team

Make a direct impact on hiring quality and business outcomes

Participate in process improvement initiatives

Collaborative and growth-oriented environment