ICT Technician

Key Responsibilities

Implementing ICT policies, strategies, regulations, standards and procedures

Repairing Information Communication Technology equipment and associated peripherals

Configuring and testing computer hardware, networking software and operating system software

Installing necessary hardware and software upgrades into ICT network

Implementing framework and formats to standardise digitisation of University’s records and procedures

Creating new users in the Active Directory following laid out policies

Implementing digital solutions, such as automation tools, cloud services, and data analytics

Implementing flexible IT strategies for facilitation of deployment and scaling of the services of the University

Implementing LANS and WAN to ensure uninterrupted connectivity to University’s systems and online resources

Updating the University’s website and other customer facing systems

Implementing ICT business disaster recovery strategy

Implementing Security Systems to secure the University’s ICT Assets and systems

Providing technical support services, guidance and training to computer users on University ICT systems

Keeping up to date with emerging information communication technological trends

Qualifications & Skills

OTHER

Diploma (IT, Computer Science, Software Engineering, Computer Engineering, Information Systems, Business Information Technology)

Atleast 3 years relevant work experience in a busy office