Debt Collect Agent

Responsibilities Conduct detailed investigations to locate clients and missing units. Utilize digital databases, social media, credit bureau reports, and public records to gather leads. Verify the accuracy of located information and update client records in the system. Collaborate with field officers, and collection teams to support account resolution. Analyze trends in skip accounts and provide insights to improve trace efficiency. Maintain detailed notes on skip tracing efforts and outcomes in accordance with company policy. Adhere to all legal, ethical, and privacy standards when obtaining or handling client information. Report identified fraud or asset concealment cases for escalation. Support the team in reaching monthly recovery and tracing targets. Participate in continuous training to enhance investigative and communication skills. Requirements 1–3 years of experience in debt collection, investigations, or customer verification preferred. Proficiency in data analysis and online research tools. Excellent communication and analytical skills. High level of integrity and attention to detail. Ability to work under pressure and meet strict timelines. Knowledge of data protection and privacy laws.