ICT Officer/Network Administration

Key responsibilities

The development, testing and continuous review of a comprehensive disaster recovery framework and architecture for the Bank’s networks and maintaining comprehensive documentation where required

Collaborate with the team lead to asses near and long-term network capacity needs

Prepare detailed network specifications, including diagrams, charts, equipment configurations, or recommended technologies, network mapping, processes, and service records

Participate in evaluation of the technical specification of network and security related devices or such solutions

Perform general network administration including user management, access control and security

Deploy and develop methodologies for testing network performance and providing network performance statistics and reports

Select, deploy and utilize appropriate tools for reporting of IP traffic on the network

Support new and existing equipment, hardware and software upgrades relating to network equipment

Manage and administer active corporate network infrastructure including corporate firewalls, routers and switches; installing additional servers, keeping the network operating system up to date and oversee the maintenance of network workstations

Manage and ensure optimal operation of all network hardware and equipment including routers, switches, and Firewalls; diagnose network problems and outages

Manage and ensure optimal operation of all network hardware and equipment of Unified communication and collaboration system and diagnosing network problems and outages

Manage and ensure effectiveness of security solutions, including firewalls VPNs and IDS/IPS systems

Configure all networks to ensure their smooth and reliable operation for fulfilling organizational objectives and processes

Receive, prioritize, and respond to incoming work order calls, and /or emails regarding equipment and /or connectivity problems

Assist in support of corporate infrastructure servers such as email, calendaring, web, license, document management, etc

Perform network configurations backup and recovery periodically

Manage Internet access filtering, email filtering and related monitoring systems

Monitor and maintain the Postbank’s wide area network (WAN) to ensure connectivity availability to all system users

Liaise with contracted service providers in reporting and resolving branch connectivity issues

Coordinate and control the network access and usage

Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes

Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future

Provide the lead and in maintain, troubleshooting, and upgrade the core network infrastructure

Monitor the performance of ICT Network equipment

Maintain Local Area Network and Wide Area Network components

Qualifications and requirements

At least three (3) years relevant work experience at the grade of ICT Officer II or comparable position

Bachelor’s degree in Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or equivalent

Certification in CCNA, CCNP, CISA, CISSP or equivalent qualification from a recognized institution

Knowledge of operating systems, desktop products, and application systems

Strong troubleshooting skills

Fulfilled the requirements of Chapter Six of the constitution