ICT Officer

Job Specifications The duties and responsibilities will entail: Assisting users in complying with the ICT Policies, Strategies, Standards and Procedures; Assisting in the ICT working tools, deliveries, setup and configurations and issuing; Undertaking the maintenance and support of ICT infrastructure, systems and software. Identifying ICT infrastructure and equipment due for replacement and disposal; Undertaking end-user training on use of ICT infrastructure, systems and software; Implementing cyber security controls and monitoring their effectiveness; Installing, configuring, updating and supporting computer hardware, end-point security, software and utilities, operating systems and applications; Documenting incidents, system errors and bugs and reporting to the concerned Information System administrators; Implementing and monitoring data privacy and cyber security controls; Undertaking end-user data backups and recovery; and Undertaking patch management for end user software and applications.

Person Specifications

Bachelors degree in any of the following: Computer Science, Information Technology, Information Systems, Business Information Technology, Telecommunication Engineering or equivalent qualification from a recognized institution.

Proficiency in computer applications.

Competencies and skills

Communication skills

Interpersonal skills

Report writing skills

Analytical skills