The Digital Health Agency (DHA) is a government body dedicated to transforming healthcare delivery through the integration of cutting-edge digital technologies. Our mission is to enhance healthcare accessibility, improve patient outcomes, and ensure data security by developing and maintaining a comprehensive digital health ecosystem across Kenya. We estab... View All Jobs at Digital Health Agency (DHA)
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Description
Point of Care Services
Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on point of care solutions;
Implementing concept notes on point of care solutions;
Implementing gap analysis guidelines for point of care solutions;
Implementing deployment plans for point of care solutions;
Engaging stakeholders to align with clinical and system goals;
Implement mitigation strategies for the identified risk;
Defining user role and permissions;
Conducting training and user support;
Implementing user authentication guidelines on the patient portal;
Developing sops for data collection and reporting;
Implementing data quality protocols;
Implementing point of care solutions upgrade plan;
Implementing decommissioning of point of care solutions; and
Implementing competency framework for training the users on point of care solutions.
Health Informatics
Developing comprehensive policies, strategies, standards, and guidelines for aggregate health information systems;
Creating regulatory frameworks and legislation for health information management;
Establishing data security and privacy regulations for health information systems;
Conducting data protection impact assessments for aggregate health information systems;
Implementing concept notes and technical specifications for health information systems;
Conducting gap analysis and reviewing system requirement specifications;
Managing system upgrade plans and implementing technical enhancements;
Coordinating decommissioning of outdated aggregate health information systems;
Integrating new data sources into existing reporting platforms;
Standardizing health data metrics for cross-system compatibility;
Establishing data cleaning, validation, and aggregation workflows;
Designing data collection tools and monitoring frameworks;
Conducting trend analysis, pattern recognition, and predictive modeling;
Performing disparity analysis and forecasting health data metrics trends;
Monitoring and evaluating system performance including availability metrics;
Defining key indicators and metrics for dashboard visualization;
Managing visualization dashboards and monitoring their usage patterns;
Implementing competency frameworks for user training and ensuring data accessibility.
Health Information Management
Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on digital health, informatics, policy, research, and health relations for health information management;
Implementing concept notes on health information exchange;
Implementing gap analysis guidelines for health information exchange;
Implementing deployment plans for health information exchange;
Implement mitigation strategies for the identified risk;
Review and update health information exchange systems requirement specifications;
Conducting pre-test on health information exchange;
Conducting data protection impact assessment for different registries;
Monitoring and evaluating health information exchange registries;
Implement health information exchange upgrade plan;
Implementation of the decommissioning of health information exchange;
Implement competency framework for training the users on health information exchange; and
Evaluating health information exchange performance on system availability.
Systems Support and Maintenance
Training staff on health systems queries and troubleshooting workflows;
Gathering insights from end users (health care providers, administrators) to identify common challenges and desired levels;
Sharing lessons learned across departments or facilities to prevent similar incidents;
Assessing whether sensitive patient data, financial information or operational systems were compromised;
Implementing support desk policies and procedures, incidence management protocol, solution guidelines, reporting metrics and user expectations;
Monitoring end user support by tracking performance indicators, collecting user feedback and user management issues;
Communicating breach information for affected users;
Integrating feedback to enhance development of new solutions; and
Reviewing and analyzing post escalation performance.
Standards and Compliance
Identifying the various standards and frameworks and map out the gaps with international standards;
Strengthening data policies and security measures;
Implementing standards in systems to identify challenges and fine tune processes;
Implementing a compliance plan for digital health systems;
Developing guidelines tailored to national and international standards for best practices;
Educating stakeholders on importance of standards and compliance;
Advising on incorporating feedback from audit and evaluation into system updates and policy revisions;
Conducting regular stakeholder meetings to identify stakeholder challenges;
Providing training for stakeholders on new policies standards and procedures;
Scheduling periodic reviews (annually or biannually) to ensure relevance and effectiveness; and
Reviewing access controls and authentication mechanisms for security evaluation.
Certification
Continuously reviewing and verifying documentation submitted by healthcare providers for certification;
Organizing and managing regular audits and follow-up inspections to maintain compliance;
Ensuring healthcare entities are holding valid licenses for their digital health services;
Guiding healthcare facilities on DHA regulations and certification processes;
Maintaining detailed records of inspections, audits, and certifications;
Ongoing monitoring of the compliance of certified healthcare facilities and digital health solutions;
Identifying and mitigating risks associated with non-compliance in healthcare facilities;
Assessing new digital health technologies and their impact on healthcare delivery and compliance;
Assessing digital health solutions such as telemedicine platforms and Electronic Health Records (EHR) for compliance with Kenyan regulations; and
Investigating and responding to breaches of digital health compliance and taking corrective actions.
Capacity Building
Assessing the existing digital literacy levels of health care professionals;
Identifying gaps and the understanding of digital health tools and technologies;
Identifying areas where digital health tools could improve clinical workflows that are not yet fully utilized;
Promoting the understanding of digital health tools, improve care quality, efficiency and patient outcomes;
Providing multi legal and cultural relevant materials addressing low digital literacy levels;
Updating health care providers on emerging digital health technologies and best practices through refresher courses;
Developing skills in monitoring and evaluating the digital health solutions;
Promoting awareness of digital health solutions in counties and programs; and
Implementing strong cyber security measures to safeguard user information.
Requirements
Cumulative period of nine (9) years relevant work experience, three (3) of which must have been in the grade of Senior Digital Health Officer or in a comparable position;
Bachelor’s degree in any of the following disciplines:- Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Nutrition, or equivalent qualification from a recognized institution.
Registered and Licensed by a recognized regulatory body where applicable;
Certificate in Management course lasting not less than four (4) from a recognized institution;
Proficiency in computer applications; and
Shown merit and ability as reflected in work performance and results.
Benefits
Comprehensive health coverage.
Flexible working hours and remote options.
Professional development and training budget.
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