Manager Endpoint Support

Key Accountabilities (Duties and Responsibilities)

Service Monitoring 70%

Ensure IT Technical Operations Management within the bank in terms of Repairs (Hardware & Software Fault Diagnosis) is handled with a lot of integrity, transparency and very professional at all times.

Save Cost 40%

Ensure that no unnecessary procurement is done.

Perform frequent inventory as will be requested.

Clear records of Assets being held

Job Specifications

Academic qualifications:

A Bachelor’s degree in Computer Science, Information Technology or related field.

Professional training:

ITIL Foundation would be an added advantage

Desired work experience:

Adequate understanding of the various banking business systems and computer operations processes.

Demonstrable experience working in a professional IT environment.

Sound knowledge of Information technology.